BizInfo (Blace) Journal of Economics, Management and Informatics http://www.bizinfo.edu.rs/index.php/bizinfo BizInfo (Blace) Journal of Economics, Management and Informatics en-US goran.peric@vpskp.edu.rs (Goran Perić, PhD) azakic@its.rs (Aleksandar Zakić, PhD) Mon, 11 Jul 2022 15:09:14 +0000 OJS 3.3.0.11 http://blogs.law.harvard.edu/tech/rss 60 Intellectual capital and productivity of managers: the case study of hotel industry in Serbia http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/272 <p><em>Intellectual capital is the part of intangible assets that affects value creation. Intellectual capital includes human capital, structural capital, and customer capital. The paper aims to investigate the relationship between intellectual capital and the managers’ productivity in hotel companies. The research included 80 hotels with 3-stars, 4-stars, and 5-stars. Testing of research hypotheses is performed by application of multiple regression analysis and ANOVA test. The obtained results support the positive contribution of the components of intellectual capital on the productivity of managers in hotel companies. Also, the results show that there is no significant difference in the level of achieved manager’s productivity between hotels of 3-stars, 4-stars, and 5-stars.</em></p> Jasmina Ognjanović, Marija Mandarić, Dejan Sekulić Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/272 Mon, 11 Jul 2022 00:00:00 +0000 Participation of environmental taxes in government expenditures for environmental protection: the case of selected EU countries http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/237 <p><em>The aim of this paper is to show whether the current system of environmental taxation and environmental policies of the states is efficient for solving environmental problems. We analyze the link between environmental tax revenues and total government expenditure as independent variables and government expenditures for environmental protection as dependent variable in selected EU countries. By the implementation of panel data regression analysis on a defined sample, we came to the conclusion that among the observed variables there is a positive relationship. However, this relationship shows that the growth of expenditures for environmental protection is slower than the growth of total expenditure. The results also suggest that the relationship between revenues from environmental taxes and expenditures of the state in the area of environmental protection is a little weaker. With respect to the result of analysis, it can be concluded that the existing state policy in is not sufficiently effective.</em></p> Milos Stojanović, Sonja Becić, Goran Stojanović Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/237 Mon, 11 Jul 2022 00:00:00 +0000 Influence of service quality on customer satisfaction in Serbian logistics practice http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/254 <p><em>Starting from the findings of other authors that logistic service quality indeed affects customer satisfaction, the author of this paper wanted to examine whether this relation existed in the context of Serbian logistics practice. The research was conducted in October 2021 on a sample of 234 respondents who used the services of shipping companies from Serbia. Send questionnaires consisted of three general questions about demographic variables and sixteen closed-ended questions about the perceived service quality based on the dimensions of the SERVPERF model. The researchers assessed the correlation between variables by regression analysis. The results of the research confirm a significant positive correlation between the logistic service quality and customer satisfaction. Responsibility has been shown to have the greatest impact on customer satisfaction, while other characteristics of service quality - reliability and tangibles show a medium, and assurance and empathy almost insignificant positive correlation with customer satisfaction. </em></p> Miloš Dašić, Slaviša Trajković, Krsto Jakšić Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/254 Tue, 26 Jul 2022 00:00:00 +0000 The influence of the names of the dishes in the menu on the choice in Serbian restaurants http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/241 <p><em>The names of dishes with a certain value, such as national, authentic, sentimental and others, are more attractive to guests and belong to the best-selling products of restaurant facilities. Dishes in menus that have the names of organic food have a positive impact on the choice of food offered in restaurants. Among other things, the paper analyzes the effects of dish names from a marketing aspect. The goal of this research was to determine whether the names of gastronomic products affect the selection and sale in restaurants, but also why and to what extent the name of the dish can affect the respondents' interest in a particular dish. Similar research was done in the past where different results were obtained, while this research was conducted in 2021 on a total sample of 462 respondents from the category of guests of catering facilities in the Republic of Serbia. After the analysis of the obtained data, results were acquired which show that descriptive names of dishes in menus can be a successful type of marketing in the business of restaurant facilities. The topic is of great importance for managers who need to know the psychology of the guest in order to promote, market and sell a gastronomic product or food to potential guests</em><em>.</em></p> Dragan Vukolić, Tamara Gajić, Anđelka Popović Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/241 Mon, 11 Jul 2022 00:00:00 +0000 Challenges and barriers of new public management: empirical evidence from Serbia http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/252 <p><em>Taking into account the requirements and challenges of dynamic business environment, New Public Management becomes a dominant paradigm in managing the public organizations. The paper aims to identify the main features, i.e., challenges and barriers of new public management generally, and particularly in Serbian public organizations. Therefore, the paper focuses on analyzing the NPM as a contemporary management paradigm in public sector which contributes to enhancing effectiveness and efficiency of public organizations. The results of empirical research conducted in public sector organizations in the Republic of Serbia are presented with the aim to reveal employees’ perceptions regarding challenges and barriers of NPM implementation. The results demonstrate that, although some aspects of NPM can be observed, the practice of NPM is not sufficiently developed in Serbian public sector organizations. Additionally, the results indicate the need for emphasizing the employees as one of the main factors of success by public managers, with enabling the appropriate training for employees, effective communication as well as an adequate leadership style. </em></p> Dejana Zlatanović, Jelena Nikolić, Marija Stanojević, Verica Jevtić Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/252 Mon, 11 Jul 2022 00:00:00 +0000 Sustainable development management seen through the prism of natural capital preservation imperative http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/250 <p><em>After explaining the content coverage and elementary explanation of the basic dimensions of the paradigm of sustainable development, the concept of sustainability is considered in the light of preserving the total amount of capital in the production process, assuming no technological change and population growth. The research task set in this way brought to the fore the extremely complex question of the substitutability of produced and natural capital (stocks of natural resources and carrying capacity of the environment). The answer to it is directly related to the concept of weak and strong sustainability. The concept of poor sustainability allows substitutability between produced and natural capital, provided that the total amount of available capital does not decrease. On the contrary, the concept of strong sustainability implies a special observation of produced and natural capital. It practically eliminates the possibility of replacing one form of capital with another in the production process and from the point of view of the development economy is the only acceptable option in the long run. If unlimited substitution between natural and produced capital is allowed, then natural resources will eventually be depleted due to the creation of produced capital.</em></p> Vladimir Kostić, Srđan Milićević, Danijela Despotović Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/250 Mon, 11 Jul 2022 00:00:00 +0000 External audit in the function of providing assurance in the correctness of the assumptions about the going concern assumption http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/218 <p><em>Expressing confidence in the correctness of the going-concern assumption of the client's company is a complex issue that requires attention. Based on the company's characteristics, auditors may indicate the problem of business continuity, but the uncertainty of future events that may affect the company to initiate or not to initiate bankruptcy proceedings remains. The client and the auditors bear the consequences of expressing a wrong opinion. The aim of the paper is to emphasize the auditor's responsibility in expressing opinions on the principle of the going-concern assumption, as well as drawing attention to the consequences that the auditor's opinion can cause. By reviewing literature and audit practices in different countries, the authors concluded that expressing a modified opinion expressing doubts about the continuation of business directly makes it difficult to conduct its business activities (it is harder to approve loans, find business partners, etc.). In this way, the chances of the company recovery are reduced. On the other hand, expressing an unmodified opinion, following which the client company opens bankruptcy proceedings, causes public dissatisfaction and suspicion in the auditing profession. Although users of financial statements expect an auditor's warning about the company's financial difficulties that lead to the initiation of bankruptcy proceedings, the auditor's responsibility is to express an opinion on whether the continuity of business is endangered and not whether the company will initiate bankruptcy proceedings.</em></p> Sanja Vlaović Begović, Stevan Tomašević, Mirela Momčilović Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/218 Mon, 11 Jul 2022 00:00:00 +0000 Determinants of competitiveness of agricultural producers in the Republic of Serbia http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/230 <p><em>In Serbia, agriculture is a traditional economic sector, with a competitive advantage whose components are agricultural producers themselves, regional specialization, trade agreements with the EU and the Russian Federation, EU funds, organic production, domestic market, free land in Serbia, and agricultural products themselves - fruits, vegetables, industrial plants and cereals - which account for almost a quarter of total exports. Favorable climatic conditions and natural potentials are a comparative advantage of Serbian agriculture, but they are not sufficiently used, so they represent a weakness. The quality of agricultural products, the consolidation of agricultural holdings, which would directly affect the reduction of costs and prices, marketing and management are determinants of competitive advantages. Their improvement would significantly increase sales in target markets, increase export activities, and direct the agricultural economy and the overall economy of Serbia through development.</em></p> Violeta Babic, Vera Rajačić, Ljiljana Stanković Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/230 Mon, 11 Jul 2022 00:00:00 +0000 Remote work in audit in the private and public sector in the Republic of Serbia http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/242 <p><em>The global pandemic caused by the Covid19 has affected how work is performed and the day-to-day activities of those engaged in the audit profession. The subject of the research is to examine the attitudes of persons involved in the audit profession in the Republic of Serbia on the advantages and disadvantages of working from home, as well as the readiness to permanently for constant work from the office, steady remote work or combined auditing after the abolition of restrictive measures. The paper also examines the commitment and actions of employers for the same questions. The paper's main conclusion is that most auditors choose combined work. Employers from the private sector provide employees with the possibility of collaborative work. In contrast, employers from the public sector immediately after the abolition of measures returned employees in the audit field to continuous workpiece the office without the possibility of remote work.</em></p> Nemanja Jakovljevic Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/242 Mon, 11 Jul 2022 00:00:00 +0000 Textile industry of the Republic of Serbia: three decades of transition http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/246 <p><em>Research goal of this paper is to analyze the development of macroeconomic indicators, using relevant methodological procedures, in order to consider the development trends of the textile industry of the Republic of Serbia trough the three decades of transition - the last decade of the 20<sup>th</sup> and the first two decades of the 21st century. The key conclusions of the analysis are as follows: first, constant changes in the structure of the economy and frequent ups and downs of the textile industry of the Republic of Serbia depended on the economic policy of the country at the time, as well as non-economic factors; secondly, the textile industry of the Republic of Serbia has constantly had a relatively high share in the country's exports and thirdly, the textile industry of the Republic of Serbia is still in the labyrinths of transition and facing new challenges.</em></p> Živorad Gligorijević, Enes Ćorović, Aleksandar Manasijevic Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/246 Mon, 11 Jul 2022 00:00:00 +0000 Entrepreneurial potential and intentions of students in Kosovo and Metohija http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/239 <p><em>The goal of this research is to analyze the entrepreneurial intentions and potentials of students from the two units of Kosovo and Metohija academy of professional studies (in Zvečan and Uroševac with a temporary headquarters in Leposavić). For the purposes of this research, a survey of a sample of 180 students was applied. Insufficient information on entrepreneurship support programs and insufficient financial resources can be pointed out as the main problems identified in this research. Having in mind the observed problems, it is necessary to define appropriate measures for overcoming them. Also, the paper gives a comparative overview of the results of research conducted with high school students in Vojvodina. At the same time, certain differences in the attitude of students from Vojvodina and Kosovo and Metohija can be noticed, which can be attributed, among other things, to the political, economic and legal characteristics of the environment.</em></p> Bojan Stojcetovic, Sanja Marković, Ljljana Arsić Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/239 Mon, 11 Jul 2022 00:00:00 +0000 Importance of presentation skills in contemporary business http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/262 <p><em>Improving presentation skills has been a popular issue since ancient times, and today is becoming a necessity in many activities, especially in the context of management. In modern business, according to experts in this field, the ability to present ideas is considered an important feature of employees. Professional presentations, in fact, are a significant and common method of disseminating information. Presentation skills are a real challenge in the case of teachers, researchers and scientists, who are at the beginning of their professional careers. They sometimes cause great anxiety. This paper therefore discusses various aspects of presentation skills, relevant to business people as well as researchers and scientists. Useful guidelines to help researchers and scientists hone their skills. The central part of the paper deals with the analysis of factors that affect the quality of the presentation for different purposes. The author's view is that presentation skills, like other skills, can be learned and developed through practice.</em></p> Milovan Vuković, Snežana Urošević, Darko Radosavljević Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/262 Mon, 11 Jul 2022 00:00:00 +0000 Cultural and religious motives as factors in travel decisions: case study of Neum http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/235 <p><em>As new tourist destinations appeared on the tourist market during the Covid-19 pandemic, which attracted a large number of tourists due to their openness, the aim of this paper was to examine the motives that were the main factors in deciding to travel to one of these destinations. and Neum. Gradić in Bosnia and Herzegovina was the subject of an offer by a large number of travel agencies during the Covid-19 pandemic, but also by the demand of tourists. The paper assumes that the sea was the main motive and factor in the decision of tourists to travel to Neum. However, the research conducted on a sample of 92 tourists who stayed in Neum in July 2021, showed that the cultural motives of Neum were their main motive for traveling to this city. </em></p> Živana Krejić, Snežana Milićević, Nataša Đorđević Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/235 Mon, 11 Jul 2022 00:00:00 +0000 The process of internationalization as a foundation for the development of cross-border logistics activities http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/238 <p><em>The internationalization of logistics activities has become inevitable for many transport and logistics companies that intend to expand their business beyond the borders of the national economy. Thanks to this process, i.e., greater dispersion of the value chain and flow of globally exchanged goods and information, there are changes in the characteristics of logistics systems at the global level. The aim of this paper is to point out, based on a comprehensive analysis of the internationalization process, its close connection with cross-border activities of transport-logistics companies. The paper analyzes the road transport activities, on the example of Turkey, due to their highest visibility within the overall logistics activities of the company. Thanks to the favorable geostrategic position of Turkey and the development of the road network, road transport has become the most widespread mode of transport whose role in the logistics sector and the realization of cross-border activities of logistics companies is growing from year to year. </em></p> Marko Janaćković Copyright (c) 2022 BizInfo (Blace) Journal of Economics, Management and Informatics https://creativecommons.org/licenses/by-nc/4.0 http://www.bizinfo.edu.rs/index.php/bizinfo/article/view/238 Mon, 11 Jul 2022 00:00:00 +0000