DAŠIĆ, Miloš; TRAJKOVIĆ, Slaviša; JAKŠIĆ, Krsto. Influence of service quality on customer satisfaction in Serbian logistics practice . BizInfo Blace, [S. l.], v. 13, n. 1, p. 19–24, 2022. DOI: 10.5937/bizinfo2201019D. Disponível em: https://www.bizinfo.edu.rs/index.php/bizinfo/article/view/271. Acesso em: 15 jul. 2026.