Dašić, Miloš, Slaviša Trajković, and Krsto Jakšić. “Influence of Service Quality on Customer Satisfaction in Serbian Logistics Practice ”. BizInfo Blace 13, no. 1 (June 30, 2022): 19–24. Accessed September 19, 2026. https://www.bizinfo.edu.rs/index.php/bizinfo/article/view/271.