SCM and SME: achieving competitive advantage through improving supply chain

Stefan Ugrinov; Dragan Ćoćkalo; Mila Kavalić; Mihalj Bakator; Sanja Stanisavljev; Luka Đorđević

doi:10.5937/bizinfo2402049U

Authors

Stefan Ugrinov University of Novi Sad, Technical Faculty "Mihajlo Pupin", Zrenjanin, Serbia
Dragan Ćoćkalo University of Novi Sad, Technical Faculty "Mihajlo Pupin", Zrenjanin, Serbia
Mila Kavalić University of Novi Sad, Technical Faculty "Mihajlo Pupin", Zrenjanin, Serbia
Mihalj Bakator University of Novi Sad, Technical Faculty "Mihajlo Pupin", Zrenjanin, Serbia
Sanja Stanisavljev University of Novi Sad, Technical Faculty "Mihajlo Pupin", Zrenjanin, Serbia
Luka Đorđević University of Novi Sad, Technical Faculty "Mihajlo Pupin", Zrenjanin, Serbia

DOI:

https://doi.org/10.5937/bizinfo2402049U

Keywords:

Industry 4.0, SCM, SME, risk, innovation

Abstract

This paper presents a comprehensive review of the evolving landscape of supply chain management (SCM) for small and medium-sized enterprises (SMEs), focusing on strategies for gaining a competitive advantage. The study highlights the significant impact of the COVID-19 pandemic and geopolitical challenges on global supply chains, necessitating a shift towards more resilient and adaptable systems. Key areas explored include supply chain risk management (SCRM), where proactive risk mitigation strategies help SMEs address vulnerabilities, and the adoption of digital technologies such as cloud computing, big data, and blockchain, which have become essential for supply chain optimization. The research also underscores the role of green supply chain management (GSCM) in improving sustainability and operational efficiency. A model is proposed that encourages continuous evaluation and feedback to drive improvements in logistics, product quality, and market share. The findings suggest that SMEs must embrace innovation, digitalization, and sustainability to thrive in an increasingly complex business environment. This review provides insights into how SMEs can leverage these factors to build resilient supply chains and sustain long-term competitiveness.

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