Modeling the impact of knowledge storage to the achievement of project benefits

Authors

  • Nevena Mihajlović Educons University, Faculty of Project and Innovation Management „Prof. Dr Petar Jovanović“, Belgrade, Serbia
  • Radmila Miković Educons University, Faculty of Project and Innovation Management „Prof. Dr Petar Jovanović“, Belgrade, Serbia
  • Marina Jovanović Milenković Educons University, Faculty of Project and Innovation Management „Prof. Dr Petar Jovanović“, Belgrade, Serbia

DOI:

https://doi.org/10.71159/bizinfo260002M

Keywords:

knowledge management, knowledge storage, knowledge sharing, project benefits

Abstract

Knowledge management, particularly the systematic storage of knowledge, plays an important role in achieving project benefits in project-oriented organizations. This paper examines the impact of knowledge storage on project success, together with the role of knowledge management tools and knowledge sharing practices. A quantitative research approach was applied, and the empirical analysis was conducted using Structural Equation Modeling. The study was carried out in fourteen organizations in Southern Serbia and was based on two hundred and forty-four valid questionnaires. The results indicate that knowledge storage has a statistically significant positive effect on perceived project benefits, with a standardized coefficient of β = 0.23. This finding confirms that knowledge storage represents the most important determinant of project success within the proposed model. In contrast, knowledge sharing practices and the use of knowledge management tools did not show a statistically significant direct impact on project benefits. Although barriers to knowledge sharing were identified, such as lack of time, fear of losing professional advantage and low motivation, these factors did not directly influence project outcomes. The findings highlight the strategic importance of systematic knowledge storage as the foundation of organizational learning and project performance.

Downloads

Download data is not yet available.

References

Alavi, M., & Leidner, D. E. (1999). Knowledge management systems: Issues, challenges, and benefits. Communications of the Association for Information Systems, 1(7), 1–37.

Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107–136. https://doi.org/10.2307/3250961

Argote, L. (1999). Organizational learning: Creating, retaining and transferring knowledge. Springer.

Barclay, C., & Osei-Bryson, K.-M. (2009). An exploratory evaluation of three IS project performance measurement methods. In Proceedings of the 17th European Conference on Information Systems (p. 265).

Bellinger, G. (2004). Knowledge management: Emerging perspectives. Systems Thinking. http://www.systems-thinking.org/kmgmt/kmgmt.htm

Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing. MIS Quarterly, 29(1), 87–111.

Bradley, G. (2010). Benefit realisation management: A practical guide to achieving benefits through change. Gower.

Cabrera, E. F., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. International Journal of Human Resource Management, 16(5), 720–735. https://doi.org/10.1080/09585190500083020

Casimir, G., Lee, K., & Loon, M. (2012). Knowledge sharing: Influences of trust, commitment and cost. Journal of Knowledge Management, 16(5), 740–753. https://doi.org/10.1108/13673271211262781

Chesney, A. A., & Locke, E. A. (1991). Relationships among goal difficulty, business strategies, and performance. Academy of Management Journal, 34(2), 400–424.

Davenport, T. H., & Prusak, L. (2000). Working knowledge: How organizations manage what they know. Harvard Business School Press.

Dodgson, M. (1993). Organizational learning: A review of some literatures. Organization Studies, 14(3), 375–394. https://doi.org/10.1177/017084069301400303

Doran, G. (1981). There’s a SMART way to write management’s goals and objectives. Management Review, 70, 35–36.

Grant, R. M. (1996a). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(Special Issue), 109–122. https://doi.org/10.1002/smj.4250171110

Hansen, M. T. (2002). Knowledge networks: Explaining effective knowledge sharing in multiunit companies. Organization Science, 13(3), 232–248. https://doi.org/10.1287/orsc.13.3.232.2771

Hendriks, P. (1999). Why share knowledge? The influence of ICT on motivation. Knowledge and Process Management, 6(2), 91–100. https://doi.org/10.1002/(SICI)1099-1441(199906)6:2%3C91::AID-KPM54%3E3.0.CO;2-M

Hislop, D. (2003). Linking human resource management and knowledge management. Employee Relations, 25(2), 182–202. https://doi.org/10.1108/01425450310456479

Ibrahim, N., & Cln, A. (2023). Impact of knowledge management system in an organization: An overview. Samaru Journal of Information Studies, 23.

Inmon, W. H. (1992). Building the data warehouse. QED Technical Publishing.

Jarvenpaa, S. L., & Staples, D. S. (2001). Exploring perceptions of organizational ownership of information and expertise. Journal of management information systems, 18(1), 151-183. https://doi.org/10.1080/07421222.2001.11045673

Jovanović, P. (2010). Upravljanje projektom (9th ed.). Visoka škola za projektni menadžment.

Jovanović, P. (2014). Upravljanje znanjem. Visoka škola za projektni menadžment.

Jovanović-Milenković, M., & Petrović, F. (2023). The impact of digitization on the formation of a new model for geospatial data. Sustainability, 15(22), 16009. https://doi.org/10.3390/su152216009

Jovanović-Milenković, M., Brajović, B., Milenković, D., Vukmirović, D., & Jeremić, V. (2016). Beyond the equal-weight framework of the Networked Readiness Index. Information Development, 32(4), 1120–1136. https://doi.org/10.1177/0266666915593136

Khoa, V. D., & Chinda, T. (2025). Dynamic effects of management support on knowledge-based competitiveness. Buildings, 15(12), 2015. https://doi.org/10.3390/buildings15122015

Kimball, R. (1996). The data warehouse toolkit. Wiley.

Locke, E. A. (1968). Toward a theory of task motivation and incentives. Organizational Behavior and Human Performance, 3(2), 157–189. https://doi.org/10.1016/0030-5073(68)90004-4

Miković, R., Arsić, B., & Gligorijević, Đ. (2024). Importance of social capital for knowledge acquisition. Information Processing & Management, 61. https://doi.org/10.1016/j.ipm.2024.103694

Miković, R., Čabarkapa, O., Viduka, B., & Borić, I. (2023). Social capital features navigating the quality of the knowledge management process. International Journal for Quality Research, 17(4). https://doi.org/10.24874/IJQR17.04-03

Miković, R., Petrović, D., Mihić, M., Obradović, V., & Todorović, M. (2020). The integration of social capital and knowledge management–The key challenge for international development and cooperation projects of nonprofit organizations. International Journal of Project Management, 38(8), 515-533. https://doi.org/10.1016/j.ijproman.2020.07.006

Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company. Oxford University Press.

Pantović, V., Vidojević, D., Vujičić, S., Sofijanić, S., & Jovanović-Milenković, M. (2024). Data-driven decision making for sustainable IT project management excellence. Sustainability, 16(7), 3014. https://doi.org/10.3390/su16073014

Resimić, M., Stojiljković, M., & Raičević, J. (2023). The main elements and factors of the development of the concept of knowledge management in the context of business consulting. BizInfo (Blace) 14(2), 83–93. https://doi.org/10.5937/bizinfo230283R

Rudawska, A. (2020). Knowledge sharing and creativity. In Contemporary challenges in cooperation and coopetition in the age of Industry 4.0 (pp. 107–121). Springer. https://doi.org/10.1007/978-3-030-30549-9

Sveiby, K. E. (2007). Disabling the context for knowledge work. Management Decision, 45(10), 1636–1655. https://doi.org/10.1108/00251740710838004

Szulanski, G. (1996). Exploring internal stickiness. Strategic Management Journal, 17(S2), 27–43. https://doi.org/10.1002/smj.4250171105

Ubavić, V., Jovanović-Milenković, M., Popović, O., & Boranijašević, M. (2023). The use of the ChatGPT language model in the creation of malicious programs. BizInfo Blace, 14(2), 127-136. https://doi.org/10.5937/bizinfo2302127U

Ward, J., & Daniel, E. (2006). Benefits management: Delivering value from IS and IT investments. Wiley.

Wasko, M. M., & Faraj, S. (2005). Why should I share? MIS Quarterly, 29(1), 35–57.

Wiig, K. M. (1997). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13(1), 1–14. https://doi.org/10.1016/S0957-4174(97)00018-3

Zwikael, O., & Smyrk, J. (2011). Project management for the creation of organisational value. Springer.

Downloads

Published

2025-12-26

Issue

Section

Articles

How to Cite

Mihajlović, N., Miković, R., & Jovanović Milenković, M. (2025). Modeling the impact of knowledge storage to the achievement of project benefits. BizInfo Blace. https://doi.org/10.71159/bizinfo260002M

Similar Articles

1-10 of 134

You may also start an advanced similarity search for this article.